Legal Information
Who operates Lake Journey, how to contact us and where to find our policies.
Last updated: 10 November 2026
About Lake Journey
Lake Journey is a travel comparison and affiliate website at www.lakejourney.com. It helps you find and compare flights, hotels, holidays and car hire from independent travel providers. Lake Journey does not sell travel, take bookings or take payments: you complete any booking with the provider you choose.
Who operates Lake Journey
Lake Journey is the trading name of Muhammad Sohail Raza, who operates this website as a sole trader. Lake Journey is not a limited company or a partnership.
| Trading name | Lake Journey |
|---|---|
| Business owner | Muhammad Sohail Raza |
| Legal status | Sole trader |
| Address for correspondence and service of documents | 1012 Stockport Road, Manchester, M19 3WN, United Kingdom |
| lakejourney7@gmail.com | |
| Website | www.lakejourney.com |
How to contact us
Please contact us by email or by post at the details above. We do not currently offer a telephone line. We cannot help with changes to existing bookings, cancellations or refunds: these are handled by the travel provider you booked with.
What Lake Journey does and does not do
- We provide search tools and links that help you compare options from independent travel providers.
- We are not an airline, hotel, tour operator, travel agent or car rental company, and we do not sell tickets, rooms, holidays or cars.
- Prices, availability and booking conditions are set by the providers. Your booking is a contract between you and the provider.
- Some links are affiliate links, which means we may earn a commission if you book. This does not add anything to the price we charge you, because we do not charge you. See our Affiliate Disclosure.
Our legal documents
- Terms and Conditions: the terms for using this website.
- Privacy Policy: how we collect and use personal data, and how to complain.
- Cookie Policy: the cookies and similar technologies used on this website and how to manage them.
- Affiliate Disclosure: how we earn commission and what that means for you.
- Help & FAQ: how Lake Journey works.
Complaints and feedback
If you are unhappy with anything on Lake Journey, please email us and we will look into it. For complaints about how we handle personal data, see the complaints section of our Privacy Policy. For complaints about a booking, flight, stay or rental, please contact the provider you booked with.
Governing law
Our legal documents are governed by the law of England and Wales, subject to any mandatory consumer rights that apply to you. See our Terms and Conditions for details.